Monday, January 14, 2008

AEON Express Card

:) wanted to buy a gold bracelet for :)'s mother's next birthday which is coming up in a few days. So we went around looking for any gold smith shop with the Aeon Express Card logo. Well, :) is kinda broke for the moment, and the gift has to be paid monthly as :) could not afford to pay it in one lump sum. We went to Tomei in One Utama Ground Floor. We chose a bracelet when we were told that :)'s Aeon Express Card can be used for another 1k value of credit. In order to get the information on the balance credit - they made us walked to the Aeon Service Center over at the end - claiming that the Aeon staf did not picked up the phone when they called to ask. Well, once the credit was informed and we chose a bracelet then we need to place deposit of RM 5o. Pulak dah. He obviously forgot to mention it earlier. :) was reluctant to place the deposit. I asked :), if :) was really interested to purchase the bracelet, then its ok to placed the deposit. But if :) had doubts or wanna search somewhere else, then perhaps its better to go somewhere else before closing the deal. After a while; doing some thinking about the pros & cons; I loaned :) the deposit. :) promised to pay once :) obtained :) pay.

Another thing that needs to be settled is the 1st month payment once the purchasing has been approved. The deposit of RM50 is just for the booking of the gold bracelet. So once it has been approved, then the 1st payment of RM115 needs to be made. That is for :) to pay later on. It took quite a few days it seems. They kept forgetting to ask of certain documents and thus making us kept coming back to the store. Aiyah, so not efficient. The last draw was when they asked us to come another day, after we've informed them that we will be coming to collect the bracelet on that very day. The reason - the girl who usually deals with the payment procedures was not around to attend to us. I told them that we ain't coming back. If it can not be settled then we would like to have deposit back & purchase the bracelet some where else. Then- apparently it can be done. Give me a break, don't tell me for a shop that opens 7 days a week only has one experienced cashier. 1001 excuses seems now easier to fulfill. Sheesh, kalau malas nak buat tu cakap ajerlah. Poor customer service I must say.

Now I am beginning to think what to buy for my Bonda's Birthday this coming May. Hmmmmm, any idea?

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